The error message "Sorry, looks like your network settings are preventing access to this feature" typically appears when there is an issue with the user's network connection. It means the chatbot is unable to connect to the internet and therefore cannot access the feature or provide a response to the user's query³. If you are experiencing this issue, here are some potential fixes that you can try: 1. Check your network connection: Ensure that your device is connected to the internet and that there are no issues with your network connection³. 2. Clearing the cache and cookies of your browser¹. 3. Changing browsers¹. 4. Disabling extensions / going incognito or in-private browsing¹. 5. Disconnect from VPN or Proxy server¹.
If none of these solutions work, try connecting to a different internet source¹. I hope this helps!